The transformation program is reshaping the BSS landscape and operating model by developing and implementing new, modern product catalog, order management and CRM / CIM systems to achieve an improved customer experience, faster TMT and reduced TCO.
- Consulting on gathering, prioritizing and defining #requirements in the area of #commissions, as well as setting the #development sequence
- Advising on the #prioritization of defined #epics, as well as determining the development order
- Reviewing and purposefully adjusting the defined #epics
- Advising on creating #userstorys as part of #epic development
- Creating regular #reporting on development progress
- Analyzing and identifying process-related issues and challenges
- Advising the project manager and stream leads on steering the project teams