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Analysis & Consulting
- Functional and technical analysis of existing campaign processes
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PL/SQL Development
- Implementation and optimization of data selection, transformation, and aggregation routines in Oracle PL/SQL
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- Identify logical errors, risks, and structural inconsistencies
- Provide actionable insights and recommendations to the team
Ideal candidates:
- Consultants, auditors, analysts, data researchers, or business/technical analysts with strong reasoning skills
- Professionals curious about AI, process improvement, and quality evaluation
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- Lead evaluation of AI outputs and related processes
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What You'll Do
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Generative AI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills.
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GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills. If you join the platform as an AI Tutor in Chemistry, you’ll have the opportunity to collaborate on these projects.
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Freelance Automotive Engineer (with Python) - Quality Assurance / AI Trainer
Generative AI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills.
Although every project is unique, you might typically:
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- Experts Acquisition: Assess the qualification tests of experts, ensuring their competency.
- Chat Moderation: Provide support by addressing project-related questions from other experts in Discord chats, especially those related to project guidelines.
- Auditing Work: Review and evaluate tasks completed by other experts, ensuring they align with project guidelines. Provide constructive feedback, verify expertise-related information, and edit content as necessary to improve quality.
Freelance Java Developer (m/f/d)
For an AI lab we are looking for Java Developer to train an AI model (Large Language Model - LLM).
You help AI to make sense of the world. As consultant, you may be invited to take part in online projects to train the model in your domain of expertise.
This flexible role accommodates both experts seeking part-time engagement (minimum few hours/week) and those interested in full-time opportunities.
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Frontend developer to HR platform with Angular experience
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Development Customer Service Cockpit (m/f/d) (9396)
Industry
Telecommunication
Areas
Customer Service
Product Development
Project Management
Project info
- Period01.04.2025 - 30.06.2025
- Capacityfrom 95%
- Daily rate750 - 800€
- LocationMunich, Germany
- Languages
- German(Advanced),
- English(Advanced)
- German
- Remotefrom 95%
Description
The goal is to integrate the Agent Cockpit into the existing architecture to optimize workflows in #CustomerService. The focus is on defining role and permission concepts, improving collaboration in the #RolePermissions stream, and identifying and prioritizing feature gaps.
The role contributes significantly to achieving project goals by analyzing the current state of Agent Cockpit features, developing measures to optimize collaboration in the #StakeholderManagement stream, and supporting the development of features and UX sign-offs.
Specific service description without personal reference:
Advising the CSS Transformation Lead on aligning and implementing role and permission concepts in the Agent Cockpit project, including identifying relevant requirements and optimizing cross-team collaboration in #ProjectManagement using #AgileMethods.
Gathering the current state of Agent Cockpit features for Drop 1, including collecting and documenting CSS-UX sign-offs to provide a solid basis for further development steps. Documentation is done in #Jira and #Confluence to ensure smooth integration of findings into #BusinessProcessOptimization.
Advising on matching the identified state with feature completeness to uncover gaps and deviations and define necessary actions. The results are analyzed within #RequirementsManagement and processed for #CustomerServiceManagement.
Identifying and documenting feature gaps, including structured gap tracking, prioritization, and solution proposals, documented in #Jira and #Confluence for traceability and control.
Advising on the approach to handling feature gaps, including decision-making for deprioritization or postponement to later development cycles (Drop 1e/2). #Scrum is used as the methodology to ensure iterative planning and implementation.
Tracking and controlling further work on features to ensure transparency over progress and status. Documentation is done in #MicrosoftOffice, while regular reports and alignments are organized through #Reporting mechanisms and #ProcessMonitoring.
Requirements
Must-Have Skills:
- Experience in stakeholder management
- Solid knowledge of project management
- Ability to manage and prioritize backlogs
- Writing and maintaining user stories
- Proficiency with agile methods
- Experience with Jira and Confluence
- Skills in requirements management
- Experience in requirements engineering
Nice-to-Have Skills:
- Background in business informatics
- Knowledge of product management and product development
- Experience in test management
- Writing technical documentation
- Understanding of computer science and software development
- Knowledge of Scrum
- Experience with Microsoft Office
- Skills in data analysis