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Frontend developer to HR platform with Angular experience

Reach out to us if you are interested in working with us on the project.
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DocuSign Support Specialist (m/f/d)

Industry
Information Technology (IT)
Areas
Customer Service
Information Technology (IT)

Project info

  • Period
    01.12.2024 - 28.02.2025
  • Capacity
    from 90%
  • Daily rate
    700 - 900€
  • Location
    Munich, Germany
  • Languages
    • German
      (Advanced)
      ,
    • English
      (Advanced)
  • Remote
    from 95%

Description

A company is looking for a dedicated DocuSign Support Specialist to support the team in managing and optimizing DocuSign processes. The goal of the project is to maximize the efficiency and user-friendliness of the platform.

In this role, you will work closely with users to resolve technical issues and conduct training.

  • Setting up and managing users
  • Creating new user accounts, adjusting user permissions and roles
  • Assisting with template issues
  • Responding to general inquiries about DocuSign
  • Conducting training sessions for administrators and new users

Requirements

  • Technical understanding of DocuSign, especially in user management and template creation
  • Solution-oriented approach to quickly resolve issues
  • Strong communication skills to support users with varying experience levels
  • Experience in user support or helpdesk for digital tools
  • Training skills to prepare and deliver training sessions