To strengthen data-driven cross & upsell as well as retention campaigns, Customer Interaction runs a platform where campaign processes including a profiler are developed, orchestrated, and monitored. We are looking for support in the following areas: Analysis & Consulting - Functional and technical analysis of existing campaign processes - Advising on data flows, selections, and profiling strategies Development in PL/SQL - Implementing and optimizing data selection, transformation, and aggregation pipelines in Oracle PL/SQL - Mapping predefined business logic for customer segmentation Testing & Quality Assurance - Planning and executing unit, integration, and regression tests - Documenting test cases and results Operations & Monitoring - Monitoring running jobs and workflows (performance, error handling) - Tuning SQL queries and batch processes Communication Outputs - Connecting and supplying channels for email, SMS, outbound calls, and mail - Implementing data-driven personalization and targeting

For an AI lab we are looking for AI Agent Evaluation Analyst to train an AI model (Large Language Model - LLM). You help AI to make sense of the world. As consultant, you may be invited to take part in online projects to train the model in your domain of expertise. This flexible role accommodates both experts seeking part-time engagement (minimum few hours/week) and those interested in full-time opportunities - Reviewing evaluation tasks and scenarios for logic, completeness, and realism. - Identifying inconsistencies, missing assumptions, or unclear decision points. - Helping define clear expected behaviors (gold standards) for AI agents. - Annotating cause-effect relationships, reasoning paths, and plausible alternatives. - Thinking through complex systems and policies as a human would to ensure agents are tested properly. - Working closely with QA, writers, or developers to suggest refinements or edge case coverage.

The Digital Analytics department uses Adobe Experience Cloud to deliver personalized user experiences. The goal is to increase conversion rates and improve customer experience through targeted personalization and testing. The technical implementation is handled independently by specialized consultants. - A core part of the tasks includes maintaining the existing implementation within the Adobe Experience Platform. This particularly involves monitoring the data and troubleshooting source connectors. - As part of preparing new features for use in the Adobe Experience Platform, requirements and data are first translated into Adobe’s Experience Data Model. This includes creating entity-relationship diagrams (ERDs) and contextualizing the relevant data. - Based on that, the corresponding schemas are created within the platform and datasets are prepared for further use. - Further activities include designing and setting up both new activation channels and additional data sources. - In addition, new business-relevant use cases are developed across the various phases of the customer journey to specifically increase business value. - Creating segments and performing error analyses using targeted SQL queries. - Consulting on all newly introduced processing activities, covering compliance with applicable data protection regulations, the required internal approval processes, as well as documenting legal and technical specifics.

An AI Lab is seeking professionals experienced in working with tests to join their innovative team as English AI Trainers. The role involves crafting and editing texts, as well as evaluating AI-generated replies to ensure quality and accuracy. This position is ideal for individuals with expertise in writing, editing, and analyzing content, particularly in the context of AI and language models. As part of a cutting-edge AI lab, you will contribute to the development and refinement of advanced AI systems. This is a remote part-time role that can be flexibly tailored to your availability – from just a few hours per week to full-time. Key responsibilities: - Craft and edit high-quality texts tailored to specific requirements. - Evaluate and analyze AI-generated replies for accuracy, relevance, and quality. - Collaborate with teams to improve AI language models and content generation processes. - Provide feedback and suggestions to enhance AI performance. - Conduct research to ensure content aligns with industry standards and user expectations.

We are looking for an Freelance Agent Evaluation Analyst to take ownership of quality, structure, and insight across the project. This role goes far beyond task-checking - it’s about critical thinking, systems-level analysis, and ensuring clarity, reliability, and consistency at scale. You’ll work as both a hands-on evaluator and an analyst, collaborating with domain experts, delivery managers, and engineers. Beyond reviewing outputs, you’ll be expected to understand the “why” behind the work, identify logical gaps or inconsistencies, and propose meaningful improvements. This is a flexible, impact-driven role where you’ll have space to grow, contribute ideas, and help shape how evaluation and quality are scaled across the project. This role is especially well-suited for: Analysts, researchers, or consultants with strong structuring and reasoning skills Junior product managers or strategists curious about AI and evaluation work Smart problem-solvers (students or early-career professionals) who enjoy digging into logic, systems, and edge cases You do not need a coding background. What matters most is curiosity, intellectual rigor, and the ability to evaluate complex setups with precision. What you’ll be doing - Fully own the QA pipeline for agent evaluation tasks; - Review and validate tasks and golden paths created by scenario writers and experts; - Spot logical inconsistencies, vague requirements, hidden risks, and unrealistic assumptions; - Provide structured feedback and ensure quality alignment across contributors; Train, onboard, and mentor new QA team members; - Collaborate with domain experts, delivery managers, and engineers to improve test clarity and coverage; - Maintain and improve QA checklists, SOPs, and review guidelines; - Contribute to test planning, prioritization, and quality benchmarks; - Take initiative to suggest new approaches, tools, and processes that help scale validation and analysis.

- Independently marketing our brand portfolio through innovative licensing, branding, and lifestyle collaborations to create unique brand experiences - Responsible for defined sectors within the sales team, including strategic development, identifying and approaching target clients, and ongoing market and trend analyses - Building new partnerships by acquiring new license partners and managing and developing existing licensees - Planning, managing, and controlling the budget for the responsible sectors with a strategic focus - Participating in relevant industry trade shows to capture trends and acquire potential partners - Customizing marketing materials and proposals to tailor them to individual client needs - Acting as interface & primary contact for external sales partners, including evaluating and aligning sales potentials - Promoting effective collaboration between Sales and Brand Management - Maintaining and using the CRM system and potential overview reports

We are seeking experienced data scientists to create computationally intensive data science problems for an advanced AI evaluation project. This is a remote, project-based opportunity for experts who can design challenging problems that require computational methods to solve and mirror the full data science lifecycle - from data acquisition and processing to statistical analysis and actionable business insights. What You'll Do - Design original computational data science problems that simulate real-world analytical workflows across industries (telecom, finance, government, e-commerce, healthcare) - Create problems requiring Python programming to solve (using pandas, numpy, scipy, sklearn, statsmodels, matplotlib, seaborn) - Ensure problems are computationally intensive and cannot be solved manually within reasonable timeframes (days/weeks) - Develop problems requiring non-trivial reasoning chains in data processing, statistical analysis, feature engineering, predictive modeling, and insight extraction - Create deterministic problems with reproducible answers - avoid stochastic elements or require fixed random seeds for exact reproducibility - Base problems on real business challenges: customer analytics, risk assessment, fraud detection, forecasting, optimization, and operational efficiency - Design end-to-end problems spanning the complete data science pipeline (data ingestion → cleaning → EDA → modeling → validation → deployment considerations) - Incorporate big data processing scenarios requiring scalable computational approaches - Verify solutions using Python with standard data science libraries and statistical methods - Document problem statements clearly with realistic business contexts and provide verified correct answers

The development and quality assurance of the data layer includes its complete provisioning through the respective web application. The data layer forms the central data foundation for analyzing user behavior and for personalized content during the website visit. To increase reliability and stability, automated tests should be used to significantly reduce manual regression tests. For this task, a Test Automation Engineer with a focus on Playwright (Elastic) is needed. - Development and implementation of automated end-to-end tests with the npm package @elastic/synthetics (Playwright) for data layer tests. - Analysis of existing test processes, identification and prioritization of automation potentials. - Creation, maintenance, and optimization of test scripts considering current best practices. - Integration of automated tests into existing CI/CD pipelines (e.g., Jenkins, GitHub Actions) to enable continuous test automation. - Documentation of test cases, test results, and test coverage in tools like Jira and Confluence. - Advising stakeholders on the selection and introduction of appropriate test strategies, test tools, and frameworks. - Conducting code reviews for test automation scripts to improve quality and maintainability. - Preparing decision templates and recommendations for action to further develop test automation. - Providing advice on error analysis and resolution within test automation. - Consulting on setting up reports and alerting with Elastic Observability. - Promoting traceability and reproducibility of test results.

The Digital Analytics department uses the Adobe Experience Cloud to implement personalized user experiences. The goal is to increase conversion rates and improve the customer experience through targeted personalization and testing. The technical implementation is carried out independently by specialized consultants. - Design and technical implementation of personalized user experiences with Adobe Target - Implementation of A/B and multivariate tests, including quality assurance in live environments - Integration of Adobe Target into complex system landscapes, including Adobe Experience Platform and Adobe Experience Manager - Development of targeting logic based on segments, real-time data, and user behavior - Advice on new features and best practices within the Adobe Experience Cloud - Preparation of technical decision templates for the development of the personalization strategy - Documentation and handover of developed solutions in Confluence and similar tools - Preparation of technical materials for data protection, especially data flow diagrams - Advice on GDPR-compliant use of Adobe Target and related systems - Conducting workshops to introduce Adobe Target

The service is requested as part of the Brand Image Pool photoshoot project. The project includes: - Managing sub-tasks throughout the entire image pool shoot project from January to June - Taking on brand guardianship tasks during the pool shooting project period - Detailed service description without reference to individuals: - Independently defining, managing, and executing the project. This ranges from project management to creating roadmaps and project presentations - Developing ideas and concepts for measures - Actively managing project risks - Actively handling project issues including professional advice on escalations - Preparing and following up on stakeholder and steering board meetings - Defining project scope and main project phases - Providing transparent and appropriate information to the client regarding scope, quality, schedule, budget, and status

- A company in the energy and energy services sector is looking for an experienced IT project manager for a ServiceNow project. - The project aims to lead and successfully implement an enterprise ServiceNow project focused on ITSM and Customer Service Management (CSM). - The role includes planning, controlling, and ensuring a stable project flow in close collaboration with internal and external stakeholders. - Operational & strategic service management of the ServiceNow platform - Process ownership for ITSM and CSM (B2B & B2C) - Process design, governance & continuous optimization - Management of external providers and vendors - Monitoring, KPI analysis & deriving improvements - Ensuring stable platform operations

A company is looking for a freelance Civil engineering experts to evaluate AI models. The goal of the project is to assess the performance, accuracy, and reliability of AI models applied in civil engineering contexts. The role involves working closely with the development team to ensure the models meet industry standards and provide actionable insights. Key responsibilities: - Evaluate AI models for civil engineering applications. - Analyze model outputs and provide feedback for improvement. - Collaborate with the development team to ensure alignment with industry standards. - Document findings and recommendations for model optimization. - Conduct tests to validate model performance and reliability.

- You develop modern, high-performance web frontends with React, TypeScript, HTML and CSS - You implement responsive designs with attention to accessibility and performance - You plan and execute unit and integration tests (for example with Playwright) - Troubleshooting in development, test, or live environments

- Product and web development in the data-driven area - Shaping the software architecture for new data products - Collaboration in interdisciplinary teams (e.g. with data scientists and business developers)

- Independent troubleshooting and sustainable error resolution - Performing preventive maintenance tasks - Service and upkeep of machines and automated production systems with the latest technology - Documentation of work performed - Continuous optimization of our equipment and processes - Openness and appreciation for your suggestions and ideas

- You are the main point of contact for our business clients, support them by phone, and advise them on their individual needs. - With negotiation skills, you secure strong deals and ensure our products reach our B2B customers in the best way. - From creating quotes to invoicing, you keep track of everything and drive your sales figures forward. - You seize opportunities, follow up on your deals consistently, and achieve measurable results. - Through smart acquisition and strategic networking, you continuously expand your client portfolio and strengthen long-term relationships.

- You create topic briefings, research and write well-founded (guide) articles in a sophisticated style and edit the contributions of our freelance authors - The topics cover hobby gardeners in the gardening and plant sector, as well as living and furnishings, design and decor, do it yourself, and also include cooking and nutrition - In close collaboration with colleagues, readers and experts, you develop exciting topics and prepare them for the target group - Maintaining and expanding press contacts, as well as ordering photo material in the garden, living and decor area are also part of your tasks - Optionally, you organize and carry out photo shoots, and attend press appointments and trade fairs

- Responsibility for coordinating and managing the entire production process of magazine publications - Planning and monitoring issue structure, deadlines, advertisements, and workflows - Close collaboration with editorial team, publishing management, marketing, sales, printers, technical, and service providers - Quality assurance of layouts, texts, and print approvals - Cost estimation and organization of additional products (e.g., inserts, posters, supplements) - Active role in strategic projects, conferences, and in launching new formats

For replacing the Consent Layers currently provided by third-party CMPs on the web for our international brands, these layers need to be reimplemented so we can run and serve them in-house. This requires solid knowledge of TypeScript, Vue.js, and classic web technologies (HTML and CSS). The goal is to deliver executable code that implements all requirements and includes automated tests to verify correct function. What exactly is the scope of work: The focus is on preparing decision-making elements for the approach and implementing measures along the resulting project workflow. This specifically includes the following work packages: - Implementation of code - Implementation of executable tests that must pass with test coverage >= 80% before delivery - Creation of documentation for the code - Creation of brand-specific cmp-config files. - Setting up a project (including asset management requirements) as a copy of the Consent Management Platform. - Removal of netID references. - Creation of brand-specific settings and files for custom purposes/vendors. - Adding new brand-specific CSS themes (variable values, logos, etc.). - Including the required official IAB GVL translations (ES, FR) in the weekly sync with GVL - Implementation of I18n and preparation of brand-specific data sources - Implementation of PMC2.0 backend usage modules - Implementation of the playout logic - Implementation of the layer initialization process (mode=default and mode=resurface) - CDN upload and release process - Project documentation Project execution: - The deliverable should be written in TypeScript and Vue.js, built with Vite, and tested with Vitest.

For an AI lab we are looking for german speaking dentists to train an AI model (Large Language Model - LLM). As consultant, you may be invited to take part in online projects to train the model in your domain of expertise. This flexible role accommodates both experts seeking part-time engagement (minimum few hours/week) and those interested in full-time opportunities. Although every project is unique, you might typically: - Collaborate with the AI lab to provide domain-specific knowledge in dentistry. - Participate in online training sessions to enhance the AI model's understanding. - Review and validate AI-generated content for accuracy and relevance. - Offer insights and feedback to improve the model's performance. - Engage in flexible project-based work, adapting to unique project requirements.