Project details
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Senior Project Manager Customer Interaction
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- Developing a future model for quality in digital channels, relevant KPIs and survey methods, as well as standard processes.
- Implementing the decided measures, including interface management and coordination with technology partners and social partners.
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- Identifying improvement potentials and developing a standard process for transparency and implementation.
Business Analyst – SAP S/4HANA Output Management (m/f/d)
- A company is looking for an experienced business analyst to support the transformation from SAP ECC to S/4HANA Utilities.
- The project aims to analyze, document, and optimize output and archiving processes, as well as create business concepts and specifications.
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CRM Manager (m/w/d)
To strengthen data-driven cross & upsell as well as retention campaigns, Customer Interaction operates a platform where campaign processes, including a profiler, are developed, orchestrated, and monitored. We are looking for support in the following areas:
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- Building a unified reporting and KPI framework
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- Define the end-to-end process for the project, taking requirements into account.
- Create and advise on solution concepts as well as plan and guide necessary implementation steps.
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- Analyze and implement a standard UAT process in collaboration with the relevant departments.
- Expand quality measures, especially IPE compliance, and implement new standards within the SOx control landscape.
- Advise on project-related requirements and carry out project tracking.
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- Lead and oversee the entire project lifecycle in the Cloud POS area
- Develop and implement project plans, schedules, and budgets
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- Controlling sub-tasks throughout the image pool photoshoot project from Jan to June
- Taking on Brand Guardianship tasks during the pool shoot project
- Detailed service description without reference to persons:
- Independent definition, control and execution of the project, from project management to creating roadmaps and project presentations
- Developing ideas and concepts for measures
- Active management of project risks
- Active management of issues in the project, including technical advice on escalations
- Preparation and follow-up of stakeholder and steering board meetings
- Defining the project scope and higher-level project phases
- Transparent and appropriate communication to the client regarding scope, quality, schedule, budget and status
AI Evaluation Consultant (m/w/d)
We are seeking an analytical and technically-minded professional to:
- Evaluate AI outputs and processes
- Ensure quality, accuracy, and reliability
- Identify logical errors, risks, and structural inconsistencies
- Provide actionable insights and recommendations to the team
Ideal candidates:
- Consultants, auditors, analysts, data researchers, or business/technical analysts with strong reasoning skills
- Professionals curious about AI, process improvement, and quality evaluation
- Problem-solvers who enjoy analyzing complex systems, logic, and scenarios
Key Responsibilities:
- Lead evaluation of AI outputs and related processes
- Review tasks against expected/ideal scenarios; identify gaps and risks
- Provide structured, actionable recommendations to engineers, domain experts, and managers
- Maintain and improve evaluation guidelines, checklists, SOPs
- Suggest new approaches, tools, and processes to enhance AI evaluation
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Tasks:
- Steering the cross-departmental sales project to acquire new distribution partners in integrated software solutions (ISV – Independent Software Vendor)
- Supporting the acquisition of these strategically important partners
- Developing a comprehensive software partner sales strategy and defining relevant KPIs
- Managing the integrated sales together with the client's financial services solutions
- Supporting the design and implementation of the software partner sales strategy
- Collaborating in the development and implementation of new processes and shaping the organization
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- Adapting marketing materials and proposals to tailor them specifically to individual customer needs
- Acting as the interface & primary contact for external sales partners, including assessing and coordinating sales potentials
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Freelance Electrical Engineer with Python Experience (m/f/d)
Generative AI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills.
Although every project is unique, you might typically:
- Content Creation & Refinement: Create and refine content to ensure accuracy and relevance across a variety of topics in Physics, while also developing references and examples of tasks.
- Experts Acquisition: Assess the qualification tests of experts, ensuring their competency.
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- Auditing Work: Review and evaluate tasks completed by other experts, ensuring they align with project guidelines. Provide constructive feedback, verify expertise-related information, and edit content as necessary to improve quality.
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Manager Indirect Tax/VAT (m/f/d)
- Project management for the e-invoicing project in Germany (developing a detailed project plan, managing workstreams, providing tax input, aligning and coordinating stakeholders, project management)
- Support for the international e-invoicing/reporting project (monitoring legal requirements using a Big4 firm's database, collecting project reports, coordinating stakeholders)
- If needed, support in preparing monthly VAT returns
AI Consultants - Data Science (m/f/d)
We are seeking experienced data scientists to create computationally intensive data science problems for an advanced AI evaluation project. This is a remote, project-based opportunity for experts who can design challenging problems that require computational methods to solve and mirror the full data science lifecycle - from data acquisition and processing to statistical analysis and actionable business insights.
What You'll Do
- Design original computational data science problems that simulate real-world analytical workflows across industries (telecom, finance, government, e-commerce, healthcare)
- Create problems requiring Python programming to solve (using pandas, numpy, scipy, sklearn, statsmodels, matplotlib, seaborn)
- Ensure problems are computationally intensive and cannot be solved manually within reasonable timeframes (days/weeks)
- Develop problems requiring non-trivial reasoning chains in data processing, statistical analysis, feature engineering, predictive modeling, and insight extraction
- Create deterministic problems with reproducible answers - avoid stochastic elements or require fixed random seeds for exact reproducibility
- Base problems on real business challenges: customer analytics, risk assessment, fraud detection, forecasting, optimization, and operational efficiency
- Design end-to-end problems spanning the complete data science pipeline (data ingestion → cleaning → EDA → modeling → validation → deployment considerations)
- Incorporate big data processing scenarios requiring scalable computational approaches
- Verify solutions using Python with standard data science libraries and statistical methods
- Document problem statements clearly with realistic business contexts and provide verified correct answers
Adobe Experience Cloud Consultant (m/f/d)
The Digital Analytics department uses the Adobe Experience Cloud to implement personalized user experiences. The goal is to increase conversion rates and improve customer experience through targeted personalization and testing. The technical implementation is carried out independently by specialized consultants.
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- As part of preparing new features for use in the Adobe Experience Platform, requirements and data are first translated into Adobe's Experience Data Model. This includes creating Entity-Relationship Diagrams (ERDs) and contextualizing relevant data.
- Based on this, corresponding schemas are set up within the platform and data sets are prepared for further use.
- Other tasks include designing and setting up both new activation channels and additional data sources.
- Additionally, new business-relevant use cases are developed across the different phases of the customer journey to specifically increase business value.
- Creating segments and performing error analyses using targeted SQL queries.
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Freelance Automotive Engineer (with Python) - Quality Assurance / AI Trainer
Generative AI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills.
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Account Manager B2B for a media company (m/f/d)
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AI Agent Evaluation Analyst (m/f/d)
We are looking for an Freelance Agent Evaluation Analyst to take ownership of quality, structure, and insight across the project. This role goes far beyond task-checking - it’s about critical thinking, systems-level analysis, and ensuring clarity, reliability, and consistency at scale. You’ll work as both a hands-on evaluator and an analyst, collaborating with domain experts, delivery managers, and engineers. Beyond reviewing outputs, you’ll be expected to understand the “why” behind the work, identify logical gaps or inconsistencies, and propose meaningful improvements.
This is a flexible, impact-driven role where you’ll have space to grow, contribute ideas, and help shape how evaluation and quality are scaled across the project.
This role is especially well-suited for:
Analysts, researchers, or consultants with strong structuring and reasoning skills Junior product managers or strategists curious about AI and evaluation work Smart problem-solvers (students or early-career professionals) who enjoy digging into logic, systems, and edge cases
You do not need a coding background. What matters most is curiosity, intellectual rigor, and the ability to evaluate complex setups with precision.
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- Collaborate with domain experts, delivery managers, and engineers to improve test clarity and coverage;
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- Contribute to test planning, prioritization, and quality benchmarks;
- Take initiative to suggest new approaches, tools, and processes that help scale validation and analysis.
EHS Specialist – Cell Manufacturing
A company in the automotive and robotics industry is seeking an experienced EHS Specialist to support cell manufacturing processes. The goal of the project is to ensure compliance with environmental, health, and safety regulations and to promote a safety culture within the manufacturing environment.
The role requires close collaboration with cross-functional teams to implement and maintain EHS standards, conduct risk assessments, and drive continuous improvement initiatives.
Key responsibilities:
- Developing, implementing and maintaining EHS policies and procedures tailored specifically to cell manufacturing.
- Conducting regular risk assessments and audits to ensure regulatory compliance.
- Training and guiding employees on EHS best practices.
- Investigating incidents and implementing corrective actions to prevent recurrence.
- Collaborating with internal teams to promote a safety and sustainability culture.
- Monitoring and reporting on EHS performance metrics.
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Commissioning & Qualification (C&Q) Engineer (m/f/d)
A company is looking for an experienced Commissioning & Qualification (C&Q) Engineer to qualify and commission production equipment according to GMP standards. The goal of the project is to ensure the technical and organizational prerequisites for GMP-compliant qualification of the production equipment.
- Independent execution of commissioning and qualification activities, especially in IOQ
- Operation of PCS7 systems
- Working with single-use equipment
- Carrying out commissioning and qualification activities for production equipment
- Ensuring all technical and organizational prerequisites for C&Q
- GMP-compliant qualification of the related production equipment
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Accounting Specialist (m/f/d) Conversion from Oracle to SAP
Freelance – Accounting Specialist (m/f/d) – Conversion from Oracle to SAP
For one of our clients, we are looking for an experienced professional in financial accounting (m/f/d). The project involves converting the ERP system from Oracle to SAP
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- Support the ERP transition from Oracle to SAP
- Analyze and document existing financial processes (accounts payable, accounts receivable)
- Ensure legal compliance and closing capability in the new system
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Senior Fullstack Developer (m/f/d) incl. APEX, ORACLE DB, SQL, PLSQL
Consolidation of system landscapes. In this context, building a unified roles and permissions concept for the S4 HANA systems and the Solution Managers, for a shared system landscape.
Tasks:
- Development, testing and deployment, as well as maintenance of the self-developed IT Tiny Tools throughout their entire lifecycle
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- Planning, coordination, process analysis and implementation of new requirements in the energy sector (e.g. market communication, GPKE, GeLiGas, MsbG, MessEG, EnWG, etc.) advising business units on extending and adapting new functions and features in the IT Tools area (e.g. qualification procedures, feasibility analysis, sampling)
- Coordination of setting up new tasks within the Tiny Tools – Windows services, sFTP access, cloud processing, scheduling
- Development of new use cases in the Tiny Tools area and new process mappings
- Implementation of individual authorization functions in LDAP/domains
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- Handling errors and incidents (analysis, resolution, patch creation) in the IT Solution Tiny Tools
- Fixing defects, incidents and tasks in SIGMA and liaising with business units (documentation, communication)
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SAP S/4HANA Developer (m/f/d) – MM / Clean Core / RAP / BAS / BTP / Fiori Elements
For a challenging SAP S/4HANA project, we're looking for an experienced SAP developer (m/f/d) specializing in central contracts in the MM module, who will be responsible for the functional and technical implementation following the SAP Clean Core strategy.
Your tasks
- Development and implementation of features to map central contracts in the MM module based on SAP S/4HANA
- Implementation of enhancements and applications strictly following clean core principles
- Development of Fiori apps with Fiori Elements and developer adaptations in the Business Application Studio (BAS)
- Creation and extension of CDS views including annotations
- Development of modern ABAP solutions based on the RAP model
- Use of key user extensibility tools
- Support in analyzing and resolving existing MM customizing issues (central contracts) in close cooperation with the business department
- Collaboration with business, IT, and if needed, external partners
Frontend developer to HR platform with Angular experience
Reach out to us if you are interested in working with us on the project.
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Transformation Customer Success / Customer Service in eCommerce (m/f/d)
Industry
Retail
Areas
Customer Service
Quality Assurance (QA)
Project info
- Period05.02.2024 - 31.03.2024
- Capacityfrom 90%
- Daily ratefrom 800€
- LocationCologne, Germany
- Languages Essential:
- German(Advanced)
Desirable:- English(Advanced)
- German
- Remote20 - 30%
Description
A leading provider of bathroom fittings and accessories in the (online) retail sector is looking for an experienced Customer Success / Service Auditor. The main task is to conduct a comprehensive audit of the Customer Success area and optimize the customer journey (both from the customer and the company perspective). You will drive the transformation from a traditional customer service approach to a modern, state-of-the-art Service Centre.
- Conducting a comprehensive audit of the Customer Success / Service area to capture the current state.
- Identifying areas for improvement along the customer journey.
- Developing strategies to optimize the customer journey (together with the in-house team).
- Responsible for implementing the developed strategies and translating them into practice.
Requirements
- Willingness and ability to question the status quo and implement innovative customer service solutions.
- Experience in conducting audits in the Customer Success / Service area.
- Deep understanding of customer journeys in eCommerce / retail and experience optimizing them (including call center optimization) + best practices.
- Strong analytical skills and the ability to make data-driven decisions.
- Excellent communication skills and team spirit (including presentations to C-level management).