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Customer Journey Requirements Manager (m/f/d)
Project info
- Period04.11.2022 - 31.03.2023
- Capacityfrom 80%
- Daily rate760 - 960€
- LocationMunich, Germany
- Remoteup to 100%
Description
Agree customer journeys with all business, technology, finance and legal stakeholders across all brands
Agree process modelling, User Stories, Acceptance Criteria and Wireframes
Key channels are Web and App. Further channels are Hotline, Retail and Partner interfaces
Support implementation and testing phases as well as change processes
Support Migration and Co-existence teams
Requirements
- Senior with relevant professional experience
- Experience in telecommunications (must have)
- Domain knowledge and experience in agile projects
- Communicate with technical stakeholders and drive the business unit’s needs
- Desired tools: Jira, Confluence
- Holistic thinking skills, teamwork and organizational talent
- Communication skills (up to C-level) and persuasion skills
- Very good German and English skills (must have)