Project details
Recommended projects
Freelance Product Owner for Point of Sale App
Senior Project Manager Customer Interaction
ERP Transformation Manager (m/f/d)
System Engineer Functional Safety (m/f/d) / Functional Safety
Interim Staff Product Manager (m/w/d)
CRM Manager (m/w/d)
Project Partner Sales Manager (m/f/d) / Financial Services / ISV
IT Project Manager ISO 27.001 - Gap Closure (m/f/d)
Infor AS Consultant (m/f/d)
Software Test Engineer (m/f/d)
Adobe Experience Cloud Consultant (m/f/d)
Control System Technician / Control Systems Specialist (m/f/d)
Management Consultant (Senior Level) (m/f/d)
Java IT Architect (m/f/d)
Safety and Health Protection Coordinator (SiGeKo) and Safety Specialist (SiFa) (m/f/d)
TM1 Planning Analytics and Interfaces Development (m/f/d)
Tax Strategy Consulting
Cyber Security Consultant – Product Security & Regulatory Compliance (m/f/d)
Senior Cloud Developer TypeScript (m/f/d)
Data Engineer (m/f/d)
Evaluation Scenario Writer (m/w/d)
Commissioning & Qualification (C&Q) Engineer (m/w/d)
Quality Compliance Auditor (GCP/GCLP/GVP) (M/W/D)
Senior Regulatory Compliance Expert (FDA Inspection Preparation) (m/f/d)
Senior Factor 10 Developer (IPS / IPM) (m/f/d)
Construction & Contractor Safety Specialist (SigeKo) (M/w/d)
HSE Specialist – Cell Manufacturing
HSE Specialist – Body in White (M/W/D)
HSE Specialist – Facilities (M/F/D)
AI Consultant - Machine Learning (m/w/d)
Frontend developer to HR platform with Angular experience
Time's up! We are no longer accepting applications.
Customer Journey Requirements Manager (m/f/d)
Project info
- Period04.11.2022 - 31.03.2023
- Capacityfrom 80%
- Daily rate760 - 960€
- LocationMunich, Germany
- Remoteup to 100%
Description
Agree customer journeys with all business, technology, finance and legal stakeholders across all brands
Agree process modelling, User Stories, Acceptance Criteria and Wireframes
Key channels are Web and App. Further channels are Hotline, Retail and Partner interfaces
Support implementation and testing phases as well as change processes
Support Migration and Co-existence teams
Requirements
- Senior with relevant professional experience
- Experience in telecommunications (must have)
- Domain knowledge and experience in agile projects
- Communicate with technical stakeholders and drive the business unit’s needs
- Desired tools: Jira, Confluence
- Holistic thinking skills, teamwork and organizational talent
- Communication skills (up to C-level) and persuasion skills
- Very good German and English skills (must have)