A company is seeking an experienced Business Analyst to adopt the product perspective within a squad and advise the Squad Owner (Product Owner) to maximize value creation while continuously incorporating customer and market insights. The Business Analyst will keep track of market requirements, coordinate with customers and partners, maintain the squad backlog, and ensure the professional quality of deliverables. The position requires independent, cross-functional analysis and alignment of business requirements directly with business units, squad owners, technical teams, and product management. - Advising the Squad Owner on the squad’s (partial) products and services, including technical components. - Supporting business aspects from ideation and concept through market launch and maintenance according to the life-cycle process. - Aligning and validating ideas and requirements, as well as assisting in the creation of user stories and maintenance of the squad backlog. - Shaping a customer-centric squad vision, coordinated roadmap, and release plan in line with corporate objectives. - Conducting innovation work and product-specific market observation to ensure competitiveness. - Ensuring stable operations according to agreed service level agreements and regulatory requirements. - Creating requirements specifications, documents, and service descriptions as part of product definition. - Closely coordinating on architecture and refactoring topics with architecture roles. - Ensuring functional and non-functional quality of deliverables by creating and executing test cases.

Typical tasks: - Analyzing existing insurance processes and identifying digitalization potentials - Gathering and documenting business requirements together with the business units - Creating solution concepts for digital transformation (including process modeling and cost-benefit analyses) - Acting as liaison between business and IT: translating requirements into technical concepts and supporting implementation - Supporting project management in planning and deploying new digital solutions (agile methods such as Scrum/Kanban) Relevant tools & technologies: BPMN modeling tools (e.g. Visio, Signavio), requirements management (Jira, Confluence), knowledge of common insurance IT systems, MS Office KPIs & metrics: adherence to project milestones and budgets, reduction of process lead times, increase in customer satisfaction/user adoption, reduction of manual efforts through automation Challenges: coordinating multiple stakeholders in the insurance environment (business units, IT, regulatory), integrating new digital solutions into existing legacy systems, dealing with regulatory requirements and data protection, change management and user adoption Deliverables: comprehensive requirements documents and process models, developed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for updated processes Lessons learned: early involvement of all stakeholders facilitates the implementation of digitalization projects; iterative, agile approaches enable flexible adjustments; in-depth industry knowledge (products, regulation) is crucial for designing viable digital solutions

The ProMi Squad (Process Mining) project aims to transparently map the end-to-end order process in the portals area. Relevant data sources from ordering to activation are consolidated for this purpose. The holistic view of the end-to-end process enables the identification of process deviations and optimization potentials. Key milestones of the project are the integration of the required data sources, the development of self-service reports, and the implementation of automated alerts for deviations in the process flow. The challenge lies in the technical and functional integration of heterogeneous systems and data streams to ensure consistent monitoring and control of the order process. ⸻ Service description - Analysis and documentation of requirements in the omnichannel area using requirements management tools and structured elicitation methods - Functional and technical analysis of existing data sources and ETL processes using database tools - Recording and evaluation of existing interfaces between source and target systems based on technical documentation - Consulting on the technical integration of defined data sources into the Celonis environment, taking into account the tools used (Celonis EMS, Data Pool, and Data Push API) - Creation of technical queries and representations for process visualization based on the provided platform functions (Celonis PQL, Studio) - Use of system functions for visualization and analysis of existing business processes (via the Celonis Process Explorer) - Functional consulting on technical interfaces, data provisioning, and system prerequisites

- IT project manager activities - Interface / bridging function between business domain and technology, hence the required compelling subject matter expertise.

A company is looking for an expert in handling ECLASS for product classification. The goal of the project is to create a company-wide classification system for unambiguous description of products and services, similar to ECLASS. The expert will work closely with the specialist departments to capture company-specific requirements and terms. In addition, a central database structure for the classification system will be created, documented, and a training concept for company-wide application and integration will be developed. - Creation of a company-wide classification system for unambiguous description of products and services. - Coordination with specialist departments to capture company-specific requirements and terms. - Development of a central database structure for the classification system. - Documentation and creation of training concepts for company-wide application and integration.

We are seeking an experienced consultant for a process and project initiative in the area of Asset P&L (Profit and Loss) at a leading international financial services provider. - Typical areas of responsibility in this role:** - Analysis and documentation of existing end-to-end P&L processes for various asset classes (e.g., equities, fixed income, derivatives). - Identification of weaknesses, risks, and inefficiencies in data collection, processing, and reporting. - Design and conceptualization of optimized target processes for P&L calculation and attribution. - Development of functional specifications and business requirements for adapting or implementing IT systems (e.g., P&L engines, data warehouses). - Project management for the implementation of new processes and tools, including milestone planning, stakeholder management, and test coordination. - Development of control mechanisms to ensure data quality and consistency. - Creation of training materials and delivery of workshops for business units (trading, controlling, risk). - Relevant technologies, tools or methods:** - Advanced analytics: MS Excel (Pivot, Power Query, VBA), SQL. - Business intelligence: Tableau, Power BI, Qlik. - Project management: Jira, Confluence, MS Project. - ERP/finance systems: SAP FI/CO, Oracle Financials, or industry-specific asset management platforms. - Methods: Business Process Model and Notation (BPMN 2.0), agile project management (Scrum/Kanban). - Typical KPIs or success metrics:** - Reduction of P&L generation time (cycle time): target >25% efficiency gain. - Decrease in manual corrective postings: target >50% reduction through process automation. - Data quality index: increase of the "first-time-right" rate in data acquisition to >99%. - Efficiency ratio (cost-to-income): demonstrable positive impact on lowering the ratio. - User adoption rate: acceptance of new processes/tools by the business >80% after 3 months. - Key challenges, risks or specifics:** - Heterogeneous system landscapes and inconsistent data sources (data silos). - High complexity of financial products and valuation models. - Resistance to process changes in business units (change management). - Ensuring compliance with regulatory requirements (e.g., IFRS 9, BCBS 239). - Time- and budget-critical implementation during ongoing operations. - Concrete deliverables (“Deliverables”):** - Milestone 1: Completed as-is analysis and process documentation. - Deliverable 1: Detailed analysis report including assessment of weaknesses. - Milestone 2: Finalized target concept and Business Requirements Document. - Deliverable 2: Implementation roadmap and project plan. - Milestone 3: Successful User Acceptance Test (UAT) of the new process/tool. - Deliverable 3: Acceptance protocols, training materials, and project closure report.

For the further development of a complex ServiceNow platform, a developer specializing in the middle layer is sought. The focus is on implementing business logic, integrations, and processing data between the frontend and backend systems. - **Typical areas of activity:** - Design and development of server-side business logic in ServiceNow using Business Rules, Script Includes, and Workflows. - Designing, implementing, and maintaining REST- and SOAP-based integrations with third-party systems (e.g., SAP, Jira, HR systems) via IntegrationHub or custom scripts. - Developing and optimizing data flows and transformations within the platform. - Performance analysis and optimization of server-side scripts and database interactions. - Ensuring platform stability and security through robust and error-resistant coding. - **Relevant technologies, tools, or methods:** - ServiceNow platform: in-depth knowledge of the Glide API (GlideRecord, GlideSystem), server-side scripting (JavaScript ES5). - Integrations: IntegrationHub (Spokes), REST/SOAP API Explorer, JSON, XML. - Automation: Flow Designer, Workflow Editor. - Development tools: ServiceNow Studio, VS Code with ServiceNow plugins. - Methodology: Agile (Scrum), use of Update Sets and Application Scopes for deployment. - **Typical KPIs or success metrics:** - Transaction response times for critical middle-layer processes. - Error rate in API calls and integrations (< 1%). - Success rate of automated workflows. - Code complexity (e.g., measured via SonarQube integration). - Adoption rate of new functionalities enabled by the middle layer. - **Specific challenges, risks, or specifics:** - Complexity of dependencies between various ServiceNow modules and external systems. - Ensuring scalability with high transaction volumes. - Debugging asynchronous processes and integrations. - Adhering to ServiceNow best practices to avoid jeopardizing platform upgradability ("out-of-the-box" vs. customizing). - **Concrete deliverables:** - Implemented and tested Script Includes and Business Rules. - Fully configured and documented integrations in IntegrationHub. - Technical documentation of developed logic and data flows. - Completed Update Sets, ready for deployment to the production environment. - **Lessons learned/best practices:** - Encapsulate reusable logic in Script Includes instead of duplicating it in multiple Business Rules. - Prefer asynchronous Business Rules for long-running operations to avoid blocking the user experience. - The Flow Designer is preferred over the classic Workflow Editor for new automations.

A company is looking for an experienced expert with comprehensive knowledge of License Manager, Inventory Server, and Integration Manager. The project’s goal is to optimize and integrate existing systems and ensure that all processes run efficiently and smoothly. In this role, the expert will work closely with internal teams to analyze requirements, implement solutions, and monitor the systems. Key responsibilities: - Analyzing and optimizing existing systems (License Manager, Inventory Server, Integration Manager) - Integrating new processes and tools - Collaborating with internal teams for requirements analysis - Ensuring system efficiency and security - Documenting and training teams

On behalf of a leading medical technology company, an experienced technical drafter or product designer is being sought to create and maintain technical documentation and design drawings. - **Typical responsibilities:** - Creation of standards-compliant 2D manufacturing drawings and 3D models of parts and assemblies using CAD software. - Detailing and dimensioning of designs, considering geometric and positional tolerances. - Creation and management of bills of materials and technical documents in the PDM/PLM system (e.g., SAP ECTR). - Implementation of revision services on existing drawings and documentation. - Close collaboration with the development and production departments to ensure manufacturability. - **Relevant technologies, tools or methods:** - CAD systems: Siemens NX, SolidWorks, CATIA V5, Autodesk Inventor (depending on client system) - PDM/PLM systems: SAP ECTR, Teamcenter, Windchill - Standards: thorough knowledge of relevant ISO and DIN standards for technical drawings, especially in regulated environments. - ERP systems: SAP S/4HANA - **Typical KPIs or success metrics:** - On-time delivery of drawings and documents. - Error rate in technical documentation (number of required correction loops). - Compliance with internal and external design and documentation standards. - Efficiency in implementing changes (throughput time). - **Key challenges, risks or specifics:** - High demands on accuracy and completeness of documentation due to strict regulatory requirements in medical technology (MDR). - Seamless traceability of changes (versioning). - Complexity of parts to be designed (e.g., freeform surfaces, complex assemblies). - Close coordination with various stakeholders (development, purchasing, quality assurance, production). - **Concrete deliverables:** - Approval-ready 2D manufacturing drawings and 3D CAD models. - Complete and released bills of materials in the ERP system. - Updated technical product documentation. - Change logs. - **Lessons learned/best practices:** - A clear and standardized template management significantly accelerates the creation process. - Regular alignment meetings with production can prevent costly errors early. - Careful maintenance of master data in the PDM/PLM system is the foundation for efficient collaboration.

Development and maintenance of backend services in a microservices architecture using Go (Golang) for a technology company. - Typical responsibilities: Designing and implementing RESTful APIs, connecting to databases (SQL/NoSQL), developing high-performance and scalable microservices, writing unit and integration tests, conducting code reviews, contributing to the architecture and design of the system landscape, deploying and operating services in a cloud environment. - Relevant technologies, tools or methods: Go (Golang), Docker, Kubernetes, AWS/GCP/Azure, PostgreSQL/MongoDB, gRPC, Git, CI/CD pipelines (e.g. with GitLab CI, Jenkins), Prometheus, Grafana. - Industry-specific KPIs or success metrics: API response times, system availability (uptime), error rate, scalability under load, code coverage by tests. - Key challenges, risks or specifics: Ensuring consistency in a distributed system, handling concurrency, performance optimization, managing dependencies between services. - Concrete examples of deliverables: Operational and documented microservices, API documentation (e.g. with Swagger/OpenAPI), established CI/CD pipelines, unit and integration tests, technical architecture diagram.

A company is seeking an experienced Electrical Commissioning Engineer to support an industrial/utility project in Narva, Estonia. The role involves acting as the first point of contact on-site for electrical commissioning issues, reviewing complex documentation, and resolving design and installation challenges, particularly from third-party packages. The engineer will evaluate faults, propose solutions, and defend the client's position when necessary. Clear communication with stakeholders and independent client-side representation are key aspects of this role. - Act as the first point of contact on-site for electrical commissioning issues. - Review and navigate complex documentation related to electrical systems. - Identify and resolve design and installation issues, especially from third-party packages. - Handle MCCs, generic point lists, and interface mismatches. - Evaluate responsibility for faults: If blame is justified → propose and implement a solution. If blame is unjustified → defend the client's position. - Represent and communicate problems clearly to relevant stakeholders.

A company is looking for an experienced MES consultant focusing on Hydra X from MPDV to support the expansion of the system to additional sites. The system is already rolled out at one site and is now to be further scaled. The role includes supporting the introduction of new functions or versions of the system, implementing system adjustments and optimizations based on production requirements, as well as accompanying the rollout. The consultant will work closely with internal teams and external service providers to ensure the rapid identification and resolution of issues in the MES system. - Support in the introduction of new functions or versions of the system - Implementation of system adjustments and optimizations based on production requirements - Assistance with the rollout to additional sites - Rapid identification and resolution of problems in the MES system

A company is looking for a creative POS designer who develops and implements innovative ideas for gastronomy areas. The project's goal is to increase visibility and brand presence through creative POS solutions. The focus is on developing and visualizing new concepts that comply with CI/CD requirements and brand guidelines. The role requires close collaboration with a large field sales team as well as small agencies and workshops. - Development of new POS ideas for gastronomy areas (e.g., back counters, bar solutions, illuminated logos, displays) - Visualization and presentation of creative approaches - Close collaboration with the field team (80 people in sales) - Support in POS marketing with a strong focus on visibility and brand presence - Implementation in compliance with CI/CD requirements and brand guidelines - Collaboration with small agencies or workshops for implementation

A company is seeking an experienced subsea cable tester with an electrical engineering or physics background. The project’s goal is to advise and support the cable tendering process, cable qualification, and the definition and execution of tests during the project phase. The role involves collaborating with bidders, defining requirements, and advising on test procedures to ensure the cables’ quality and functionality. - Advising on cable tendering and cable qualification for the project phase - Defining requirements for manufacturing, interim storage, installation, completion, and inspection - Conducting contract negotiations with bidders - Defining test requirements for all tests from type tests to Site Acceptance Tests (SAT) - Advising on and defining test procedures: from production through FAT tests to type tests and Site Acceptance Tests - Customizing test systems and methods specifically for the project

For a large pharmaceutical company, an IMP (Investigational Medicinal Product) Quality Manager is sought to ensure GMP compliance and quality of investigational products. **Typical responsibilities in this role:** - Review and approval of manufacturing and batch protocols (Batch Records) for drug substance and drug product. - Execution of final quality release of investigational products for use in clinical trials. - Review and approval of GMP-relevant documents such as SOPs, validation reports, deviations and change control requests. - Creation and maintenance of product-specific quality agreements with internal and external partners. - Support for production and QC departments on all GMP-related questions and quality issues. - Planning and conducting internal audits and support during regulatory inspections and external audits. - Management and oversight of CAPA (Corrective and Preventive Actions) measures for sustainable problem resolution. **Relevant technologies, tools or methods:** - Quality management systems (QMS): Veeva Vault QMS, MasterControl, TrackWise, SAP QM. - Document Management Systems (DMS): Veeva Vault, OpenText Documentum. - ERP systems: SAP S/4HANA (especially QM module). - Laboratory Information Management Systems (LIMS). - Manufacturing Execution Systems (MES). - Methods: risk analysis (FMEA), root cause analysis (5 Whys, Ishikawa), statistical process control (SPC). **Typical KPIs or success metrics:** - Batch Release Time: average time from production completion to final release (target: < X days). - Right-First-Time Rate: percentage of batches released without deviations or rework (target: > 95%). - CAPA Effectiveness: reduction in recurrence rate of deviations after CAPA implementation (target: > 80%). - Audit Performance: number of critical/major findings in internal and external audits (target: 0). - Deviation Closure Rate: percentage of deviations closed within the defined timeframe (target: > 90%). **Key challenges, risks or specifics:** - High complexity and variability due to the development of new molecules and processes in the clinical phase. - Strict adherence to constantly evolving GMP regulations (e.g. EU Annex 1 for sterile products). - Ensuring product quality and patient safety under high time pressure (time-to-market). - Managing interfaces between development, manufacturing, QC, and regulatory affairs. - Risk of supply chain interruptions for critical raw materials or services. - Ensuring data integrity in all quality-relevant systems. **Concrete deliverables:** - Released batches of investigational products. - Approved master batch records and SOPs. - Completed and assessed deviation and change reports. - Audit and inspection reports with tracked action plans. - Valid quality agreements with all relevant partners. - Regular quality reports for management.

Setting up and further development of a Customer Data Platform (CDP) to optimize digital marketing campaigns. The goal is to create a 360-degree view of the customer. - Typical areas of responsibility: conceptualizing the CDP strategy, defining use cases, integrating data from various sources (CRM, web analytics, email marketing), segmenting target audiences, setting up and monitoring personalized marketing automation workflows, performance analysis and reporting. - Relevant technologies, tools or methods: CDP systems (e.g. Segment, Tealium, mParticle), CRM systems (e.g. Salesforce), web analytics tools (e.g. Google Analytics), email marketing tools, A/B testing frameworks, SQL, data visualization tools (e.g. Tableau). - Industry-typical KPIs or success metrics: conversion rate, customer lifetime value (CLV), churn rate, marketing ROI, engagement rate, number of customer profiles captured in the CDP. - Special challenges, risks or specifics: ensuring GDPR compliance, data quality and harmonization, complex system integrations, building internal know-how, platform scalability. - Concrete examples of deliverables: implemented and configured CDP, documentation of data flows and use cases, deployed automation campaigns, regular performance dashboards, training materials for the marketing team.

- A company is seeking an experienced interim procurement professional to support its Amsterdam office due to a departing colleague. - The role will end once a permanent successor is found, with the possibility of extension depending on the recruitment process. - The professional will act as the sole representative of a group-wide procurement organization in the Amsterdam office, working closely with a team of nine spread across Europe. - The role involves managing end-to-end procurement processes for both existing and new suppliers, focusing on Marketing and Professional Services categories. - The professional will ensure adherence to procurement standards, negotiate prices, and compare offers in collaboration with business owners. - The onboarding will primarily be remote, with occasional in-person days in Amsterdam.

Ein Unternehmen sucht eine freiberufliche Unterstützung im Bereich HSE-Management / Sicherheitsfachkraft für ein langfristiges Projekt. Ziel des Projekts ist die Sicherstellung und Koordination der sicherheitstechnischen Maßnahmen auf einer Baustelle in Wiesbaden gemäß gesetzlichen und vertraglichen Vorgaben. Die Rolle umfasst die Verantwortung für die Umsetzung und Überwachung von Arbeitsschutzmaßnahmen, die Durchführung von Schulungen und Audits sowie die Erstellung und Pflege von HSE-Berichtswesen. Der HSE-Manager wird eng mit Kunden, Konsorten und Kontraktoren zusammenarbeiten, um die Einhaltung der Sicherheitsstandards zu gewährleisten. Key responsibilities: - Koordination der sicherheitstechnischen Maßnahmen auf der Baustelle gemäß §4 Arbeitsschutzgesetz - Abstimmung und Koordination der Arbeitsschutzmaßnahmen mit den Kontraktoren - Pflege und Aktualisierung des HSE-Site Manuals - Durchführung von Toolbox-Meetings - Teilnahme an Koordinationsgesprächen - Erstellung und Durchführung gewerke-bezogener Gefährdungsbeurteilungen - Regelmäßige Baustellenbegehungen inkl. Berichterstattung und Fotodokumentation - Meldung und Nachverfolgung von Mängeln sowie Ableitung geeigneter Maßnahmen - Durchführung von Schulungen und Unterweisungen im Bereich HSE - Überwachung der Nutzung persönlicher Schutzausrüstung - Organisation und Durchführung von HSE-Audits - Erstellung und Pflege des HSE-Berichtswesens - Prüfung relevanter Lieferantenunterlagen - Analyse von Arbeits- und Beinaheunfällen inkl. Präventionsmaßnahmen - Weisungsbefugnis gegenüber Kontraktoren in HSE-relevanten Themen

- Collaborate in the software development process in the field of process automation and word processing - 3rd level support - Participate in the analysis of software requirements in an agile development environment

- Customizing / parametrization of the core banking system according to the requirements of the business division - Maintaining ongoing operations - Initial and further training of internal staff