The ProMi Squad (Process Mining) project aims to provide a transparent, end-to-end view of the entire ordering process in the portals area. Relevant data sources, from order placement to activation, are brought together for this purpose. The holistic view of the end-to-end process enables identification of process deviations and optimization potentials. Key milestones of the project include connecting the required data sources, building self-service reports, and implementing automated alerts for deviations in the process flow. The challenge is the technical and functional integration of heterogeneous systems and data streams to ensure consistent monitoring and control of the ordering process. - -- Service Description - Analysis and documentation of requirements in the omnichannel area using requirements management tools and structured collection methods - Functional and technical analysis of existing data sources and ETL processes using database tools - Capturing and evaluating the existing interfaces between source and target systems based on technical documentation - Advising on the technical integration of defined data sources into the Celonis environment, taking into account the tools used: Celonis EMS, Data Pool, and Data Push API - Creating technical queries and representations for process visualization based on the available platform features (Celonis PQL, Studio) - Using system functions for visualization and analysis of existing business processes (via the Celonis Process Explorer) - Providing functional advice on technical interfaces, data provisioning, and system requirements

- Development and enhancement of data management in SQL Server for fixed network and all-IP products, and integration of existing and new data sources from SQL Server/Oracle from CRM systems and workflow management systems - Building a database in SQL that collects and consolidates data from different source systems (CRM and workflow systems) - Creating and extending database analyses in Tableau for daily reporting - Advising business units (e.g., Technology, Order Management) on data collection and customer data management - Continuous optimization and establishment of the data management process and data quality for future projects

As part of developing the reporting and analytics capabilities in Business Continuity Management (BCM), the existing BI landscape is being migrated from Tableau to Microsoft Power BI. The goal is to build a future-proof, scalable data warehouse that provides a consolidated data foundation for company-wide analyses. At the same time, existing reporting functionalities and automations in the HiScout standard software should be analyzed and adjusted to meet new requirements. - **Consulting**: Advising on the architecture and setup of a data warehouse based on Microsoft technologies (SQL Server, Power BI) - **Migration**: Advising on migrating existing reports and dashboards from Tableau to Power BI - **Data Analysis**: Analyzing existing data sources and designing suitable ETL workflows - **Automation**: Connecting and automating data sources - **Requirements Analysis**: Conducting requirements analysis and creating technical concepts for reporting adjustments in HiScout - **Reporting**: Implementing and testing reporting adjustments in HiScout - **Documentation**: Quality assurance and documentation of work performed - **Training**: Advising on creating training materials and transferring know-how to internal teams

Typical tasks: - Analyze existing insurance processes and identify digitization potential - Gather and document business requirements together with the business departments - Create solution concepts for digital transformation (including process modeling and cost-benefit analyses) - Act as a liaison between business and IT: translate requirements into technical designs and support implementation - Support project management in planning and rolling out new digital solutions (agile methods like Scrum/Kanban) Relevant tools & technologies: BPMN modeling tools (e.g. Visio, Signavio), requirements management (Jira, Confluence), knowledge of common insurance IT systems, MS Office KPIs & metrics: meeting project milestones and budgets, reducing process cycle times, improving customer satisfaction/user acceptance, cutting manual efforts through automation Challenges: coordinating diverse stakeholders in the insurance environment (business units, IT, regulators), integrating new digital solutions into legacy systems, handling regulatory requirements and data protection, change management and user adoption Deliverables: comprehensive requirements documents and process models, detailed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for updated processes Lessons learned: early involvement of all stakeholders makes it easier to carry out digitization projects; iterative, agile approaches allow flexible adjustments; deep industry knowledge (products, regulations) is crucial to design effective digital solutions

A company is seeking support for a project aimed at transparently mapping the overall ordering process in the Portals area. The goal is to combine relevant data sources from order to activation to enable a holistic view of the end-to-end process. This should facilitate the identification of process deviations and optimization potentials. Key project milestones include connecting the required data sources, building self-service reports, and implementing automated alerts for deviations in the process flow. The challenge lies in the technical and professional integration of heterogeneous systems and data flows to ensure consistent monitoring and control of the ordering process. - Analysis and documentation of requirements in the Omnichannel area using requirements management tools and structured collection methods - Professional and technical analysis of existing data sources and ETL processes using database tools - Recording and evaluation of existing interfaces between source and target systems based on technical documentation - Consulting on technical integration of defined data sources into the Celonis environment considering the tools used (Celonis EMS, Data Pool and Data Push API) - Creation of technical queries and representations for process visualization based on provided platform functions (Celonis PQL, Studio) - Use of system-side functions for visualization and analysis of existing business processes (via Celonis Process Explorer) - Professional consulting on technical interfaces, data provision and systemic requirements

We are looking for an experienced consultant for a process and project initiative in Asset P&L (Profit and Loss) at a leading international financial services provider. - Typical responsibilities in this role:** - Analyze and document existing end-to-end P&L processes for various asset classes (e.g. equities, fixed income, derivatives). - Identify weaknesses, risks, and inefficiencies in data collection, processing, and reporting. - Design and plan optimized target processes for P&L calculation and attribution. - Prepare functional specs and business requirements for adapting or implementing IT systems (e.g. P&L engines, data warehouses). - Manage project implementation of new processes and tools, including milestone planning, stakeholder management, and test coordination. - Develop control mechanisms to ensure data quality and consistency. - Create training materials and lead workshops for business units (trading, controlling, risk). - Relevant technologies, tools, or methods:** - Advanced Analytics: MS Excel (Pivot, Power Query, VBA), SQL. - Business Intelligence: Tableau, Power BI, Qlik. - Project Management: Jira, Confluence, MS Project. - ERP/Finance Systems: SAP FI/CO, Oracle Financials, or industry-specific asset management platforms. - Methods: Business Process Model and Notation (BPMN 2.0), agile project management (Scrum/Kanban). - Typical KPIs or success metrics:** - P&L cycle time reduction: target >25% efficiency gain. - Reduction of manual correction entries: target >50% decrease through process automation. - Data quality index: increase first-time-right data acceptance rate to >99%. - Efficiency ratio (cost-to-income): demonstrate a positive impact on lowering the ratio. - User adoption rate: >80% acceptance of new processes/tools by business units after 3 months. - Key challenges, risks, or specifics:** - Heterogeneous system landscape and inconsistent data sources (data silos). - High complexity of financial products and valuation models. - Resistance to process changes within business units (change management). - Ensuring compliance with regulatory requirements (e.g. IFRS 9, BCBS 239). - Time- and budget-critical execution during ongoing operations. - Deliverables:** - Milestone 1: Completed current-state analysis and process documentation. - Deliverable 1: Detailed analysis report including risk and gap assessment. - Milestone 2: Finalized target concept and Business Requirements Document. - Deliverable 2: Implementation roadmap and project plan. - Milestone 3: Successful user acceptance test (UAT) of the new process/tool. - Deliverable 3: Acceptance minutes, training materials, and project closure report.

Design and build a modern data platform in the Azure cloud for an e-commerce company. Implement scalable data pipelines and a lakehouse architecture. - **Typical responsibilities:** - Design and implement ETL/ELT processes with Azure Data Factory/Databricks. - Build and manage the data infrastructure (Data Lake, Synapse). - Develop data models and ensure data quality. - Automate deployments using IaC (Terraform). - Performance tuning and coordination with stakeholders. - **Relevant technologies, tools & methods:** - Azure Data Factory, Synapse, Databricks, Data Lake Storage. - Apache Spark, Delta Lake. - Python (PySpark), SQL. - Terraform, Azure DevOps. - **Typical KPIs & success metrics:** - Data latency, pipeline uptime (>99.9%), query performance, cost efficiency. - **Key challenges & risks:** - High data volumes, GDPR compliance, avoiding data silos. - **Deliverables:** - Production-ready data pipelines, structured data lake/warehouse, IaC scripts, technical documentation.

- IT project manager activities - Interface/bridge function between business and technology, and thus also the required specialized domain knowledge.

On behalf of a renowned client in the life sciences industry, we are looking for a freelance support in Clinical Data Management. The main responsibility is coordinating all data management activities in clinical trials. - Typical responsibilities in this role:** - Creation and review of the Data Management Plan (DMP) and the Data Validation Plan (DVP). - Designing and implementing electronic Case Report Forms (eCRFs) in EDC systems (Electronic Data Capture). - Coordinating data collection, validation, and cleaning across the entire study lifecycle. - Developing and executing query processes to resolve data inconsistencies with investigative sites. - Medical coding of adverse events (AEs) and medications (e.g., using MedDRA, WHODrug). - Performing SAE reconciliation (matching serious adverse events). - Preparing and executing the database lock after data collection is complete. - Creating status reports and communicating with the study team (project management, monitoring, biostatistics). - Relevant technologies, tools or methods:** - EDC systems: Medidata Rave, Oracle Clinical, Viedoc, Zelta, OpenClinica. - Programming languages/analysis tools: SAS, R, Python, SQL. - Standards: CDISC (SDTM, ADaM), GCP (Good Clinical Practice), 21 CFR Part 11. - Collaboration tools: MS Teams, Jira, Confluence. - Data visualization: Tableau, Power BI. - Typical KPIs or success metrics:** - Data quality: query rate (number of queries per 1000 data points) < X; data entry error rate < 1%. - Time management: time from last patient last visit (LPLV) to database lock (target: 4–6 weeks). - Efficiency: average time to query resolution (target: < 10 business days for critical queries). - Compliance: 100% adherence to milestones and processes defined in the DMP. - Protocol adherence: rate of protocol deviations related to data management < 5%. - Key challenges, risks or specifics:** - Managing increasing data volumes and sources (e.g., wearables, ePROs). - Ensuring data integrity and security (cybersecurity, data protection/GDPR). - Complexity from mid-study changes (protocol amendments) and their impact on the database. - Maintaining consistent data quality across multiple global sites. - Shortage of qualified professionals and steep learning curve for study-specific systems. - Concrete deliverables:** - Finalized and approved Data Management Plan (DMP). - Live and validated study database (EDC system). - Regular data cleaning reports and status updates. - Clean, quality-assured database ready for statistical analysis. - Final locked study database with full audit trail. - Archived project documentation after study completion.

A company is looking for an experienced MES consultant specializing in MPDV’s Hydra X to help expand the system to more sites. The system is already live at one location and now needs to be scaled further. The role includes supporting the introduction of new features or system versions, implementing system customizations and optimizations based on production requirements, and overseeing the rollout. The consultant will work closely with internal teams and external service providers to quickly identify and resolve issues in the MES system. - Support the introduction of new features or system versions - Implement system customizations and optimizations based on production requirements - Assist with rolling out to additional sites - Quickly identify and resolve issues in the MES system

- Carrying out and handling switching processes (supplier change, new setup, move-in/move-out) - Independently handling clarification cases with analysis of rejection reasons and follow-up - Supporting market communication and related areas (e.g., meter reading, billing) at least at 2nd-level support - Ensuring smooth operations within energy industry processes

A company is looking for an experienced Technical Writer responsible for creating and managing datasheets, product brochures and catalogs. These documents are crucial for sales, legally binding and part of internal quality assurance. The product brochures present key product features and customer benefits, while the datasheets contain detailed specifications. The role involves independently managing and overseeing all correction and review processes through to final approval, as well as ensuring the defined quality and release processes according to company guidelines. In addition, the final data must be archived in the relevant systems such as the Promo Office database, PDM and internet CMS. - Creation of datasheets, product brochures and catalogs according to specifications. - Preparation of data for print production and ISO-compliant archiving in the product management system. - Management of versioned documents for print production and online publication. - Ensuring the defined quality and release processes. - Archiving final data in the relevant systems.

- A company is seeking an experienced interim procurement professional to support its Amsterdam office due to a departing colleague. - The role will end once a permanent successor is found, with the possibility of extension depending on the recruitment process. - The professional will act as the sole representative of a group-wide procurement organization in the Amsterdam office, working closely with a team of nine spread across Europe. - The role involves managing end-to-end procurement processes for both existing and new suppliers, focusing on Marketing and Professional Services categories. - The professional will ensure adherence to procurement standards, negotiate prices, and compare offers in collaboration with business owners. - The onboarding will primarily be remote, with occasional in-person days in Amsterdam.

Building and enhancing a test automation suite for the core applications of a large insurer to improve release speed and quality. - **Typical responsibilities:** - Analyzing test processes and identifying automation potential. - Selecting, configuring, and implementing automation frameworks. - Developing and maintaining automated test scripts. - Integrating tests into CI/CD pipelines (Jenkins, GitLab). - Managing test data and reporting. - **Relevant technologies, tools & methods:** - Selenium, Cypress, Playwright, Tosca, Postman. - Java, Python, JavaScript. - TestNG, JUnit, Cucumber. - Jenkins, GitLab CI, Docker, Jira. - **Typical KPIs & success metrics:** - Automation rate (>70%), reduced test execution time, defect detection rate. - **Key challenges & risks:** - Complex legacy UIs, stable test data management, maintainability of scripts. - **Deliverables:** - Documented test automation framework, automated test suite, CI/CD integration, test reports.

On behalf of a leading medical technology company, an experienced technical draftsman or product designer is sought for creating and maintaining technical documentation and design drawings. - **Typical Responsibilities:** - Creating standard-compliant 2D manufacturing drawings and 3D models of components and assemblies using CAD software. - Detailing and dimensioning designs while considering shape and position tolerances. - Creating and managing parts lists and technical documents in the PDM/PLM system (e.g., SAP ECTR). - Carrying out change services on existing drawings and documentation. - Close collaboration with development and production departments to ensure manufacturability. - **Relevant Technologies, Tools, or Methods:** - CAD systems: Siemens NX, SolidWorks, CATIA V5, Autodesk Inventor (depending on the client system) - PDM/PLM systems: SAP ECTR, Teamcenter, Windchill - Standards: Solid knowledge of relevant ISO and DIN standards for technical drawings, especially in regulated environments. - ERP systems: SAP S/4HANA - **Typical KPIs or Success Metrics:** - On-time delivery of drawings and documents. - Error rate in technical documentation (number of correction loops needed). - Adherence to internal and external design and documentation standards. - Efficiency in implementing changes (throughput time). - **Key Challenges, Risks, or Specifics:** - High requirements for accuracy and completeness of documentation due to strict regulatory requirements in medical technology (MDR). - Complete traceability of changes (versioning). - Complexity of components to be designed (e.g., freeform surfaces, complex assemblies). - Close coordination with various stakeholders (development, purchasing, quality assurance, production). - **Concrete Deliverables:** - Approval-ready 2D manufacturing drawings and 3D CAD models. - Complete and released parts lists in the ERP system. - Updated technical product documentation. - Change logs. - **Lessons Learned/Best Practices:** - Clear and standardized template management significantly speeds up the creation process. - Regular coordination meetings with production can prevent costly errors early. - Careful maintenance of master data in the PDM/PLM system is the foundation for efficient collaboration.

Management of a strategic digitalization project in a hospital network, e.g. the implementation of a new hospital information system (HIS) or an electronic patient record (ePA) according to KHZG. - **Typical tasks:** - Overall responsibility for project planning, control, and monitoring (time, budget, quality). - Management of the interdisciplinary project team. - Requirements, risk, and stakeholder management. - Planning and management of change management and rollouts. - Ensuring compliance with regulatory requirements (KHZG, GDPR). - **Relevant technologies, tools & methods:** - HIS systems (Orbis, iMedOne), ePA solutions. - Standards: HL7, FHIR. - Methods: PRINCE2, PMI/PMBOK, agile/hybrid. - Tools: MS Project, Jira, Confluence. - **Typical KPIs & success metrics:** - KHZG compliance, user adoption rate (>85%), process efficiency, milestone adherence. - **Key challenges & risks:** - High process complexity, intensive stakeholder management, interoperability, data security. - **Deliverables:** - Project plan, status reports, requirements specification, change concept, cutover plan, project closure report.

A company is looking for an experienced iOS App Tester who knows XCUI tests and REST APIs. The goal of the project is to ensure the quality and functionality of an iOS app that is still in development. The tester will work closely with the development team to create and run automated tests and to check API integration. - Create and run XCUI tests for the iOS app - Review and validate REST API integrations - Collaborate with developers to identify and fix bugs - Document test results and prepare reports

A company is looking for an experienced Senior Solution Architect for a project that involves connecting Deutsche Bahn AG’s Identity and Access Management system (IAM) to the SAP landscape under SAP S/4 Hana. The IAM system, DeBI – Deutsche Bahn Identity, manages digital identities and access to corporate applications and supports compliance with security policies. As part of the Argo subproject, the integration of the IAM system (based on One Identity Manager) with the SAP landscape will take place. The goal of the project is to create technical and functional concepts, coordinate requirements, moderate workshops, and drive technology strategies and innovations. - Create technical concepts as implementation templates for development in One Identity Manager (OIM) - Provide functional support in creating functional concepts - Coordinate with the functional design regarding described requirements - Estimate effort for technical solutions in the project - Moderate workshops on technical architecture topics - Conduct reviews of design, code, and tests - Drive and promote the technological strategy, knowledge sharing, and standardization in the project

- Operational control and management of material requirement planning and provisioning, as well as maintenance of material master data for an efficient material flow - Ensuring and monitoring the operational material flow and proactively initiating measures in case of deviations, in close coordination with suppliers and internal stakeholders - Optimizing inventory levels in terms of tied-up capital costs, material coverage, and demand fulfillment - Contributing to the further development of processes and organization of the Material Management department

We are looking for an experienced IT project manager to oversee and execute IT projects in the hospital environment. The goal is to implement various digitalization and infrastructure projects (e.g. KIS migration, medical technology integration, ISMS implementation, or TI components) on time, within budget, and with assured quality. In this role, the project manager takes full responsibility for planning, controlling, and delivering the projects and acts as the interface between IT, business units, and management. - Overall responsibility for planning, control, and execution of IT projects in a clinical setting - Coordination of internal and external stakeholders, including the IT department, medical staff, service providers, and manufacturers - Ensuring compliance with time, budget, and quality requirements - Preparing project plans, status reports, decision papers, and presentations - Risk management, resource planning, and escalation management - Managing acceptance and testing procedures, including documentation - Supporting preparation for KHZG or NIS2 relevant measures - Acting as an interface between IT, business units, and management