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Business Analyst for Digitalization in the Insurance Industry (m/f/d)

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Industry
Insurance
Areas
Information Technology (IT)
Project Management

Project info

  • Period
    21.07.2025 - 21.10.2025
  • Capacity
    100%
  • Daily rate
    700 - 850€
  • Location
    Germany
  • Languages
    • German
      (Advanced)
      ,
    • English
      (Advanced)
  • Remote
    80%

Description

Typical tasks:

  • Analyze existing insurance processes and identify digitalization potentials
  • Gather and document business requirements together with business units
  • Create solution concepts for digital transformation (including process modeling and cost-benefit analyses)
  • Act as liaison between business and IT: translate requirements into technical concepts and support implementation
  • Support project management in planning and implementing new digital solutions (agile methods like Scrum/Kanban)

Relevant tools & technologies: BPMN modeling tools (e.g. Visio, Signavio), requirements management (Jira, Confluence), knowledge of common insurance IT systems, MS Office

KPIs & metrics: adherence to project milestones and budgets, reduction of process cycle times, increase in customer satisfaction/user acceptance, reduction of manual efforts through automation

Challenges: aligning diverse stakeholders in the insurance environment (business units, IT, regulatory), integrating new digital solutions into existing legacy systems, dealing with regulatory requirements and data protection, change management and user adoption

Deliverables: comprehensive requirement documents and process models, developed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for updated processes

Lessons learned: early involvement of all stakeholders facilitates the implementation of digitalization projects; iterative, agile approaches allow flexible adjustments; deep industry knowledge (products, regulations) is crucial to design viable digital solutions

Requirements

  • Several years of experience as a business analyst or consultant in digitalization projects, ideally in the insurance industry
  • Deep understanding of insurance processes and products (e.g. claims management, policy administration)
  • Experience in eliciting and documenting requirements as well as business process modeling (BPMN)
  • Knowledge of agile methods (Scrum, Kanban) and basic project management skills
  • Strong analytical skills, communication skills, and the ability to successfully bridge business and IT requirements