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Business Analyst for Digitalization in Insurance (m/f/d)

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Industry
Insurance
Areas
Information Technology (IT)
Project Management

Project info

  • Period
    07.07.2025 - 07.10.2025
  • Capacity
    100%
  • Daily rate
    700 - 850€
  • Location
    Germany
  • Languages
    • German
      (Advanced)
      ,
    • English
      (Advanced)
  • Remote
    80%

Description

Typical tasks:

  • Analyze existing insurance processes and identify digitalization potentials
  • Gather and document business requirements together with departments
  • Create solution concepts for digital transformation (incl. process modeling and cost-benefit analyses)
  • Act as liaison between business and IT: translate requirements into technical concepts and support implementation
  • Support project management in planning and rolling out new digital solutions (agile methods like Scrum/Kanban)

Relevant tools & technologies: BPMN modeling tools (e.g. Visio, Signavio), requirements management (Jira, Confluence), knowledge of common insurance IT systems, MS Office

KPIs & metrics: adherence to project milestones and budgets, reduction of process cycle times, increase in customer satisfaction/user acceptance, reduction of manual efforts through automation

Challenges: aligning diverse stakeholders in the insurance environment (departments, IT, regulatory), integrating new digital solutions into existing legacy systems, handling regulatory requirements and data privacy, change management and user adoption

Deliverables: comprehensive requirements documents and process models, developed business concepts and user stories for IT implementation, defined implementation roadmap, training materials for modified processes

Lessons Learned: involving all stakeholders early on makes digitalization projects easier; iterative, agile approaches allow flexible adjustments; deep industry knowledge (products, regulation) is crucial to design sustainable digital solutions

Requirements

  • Several years of experience as a business analyst or consultant in digitalization projects, ideally in the insurance industry
  • Deep understanding of insurance processes and products (e.g. claims management, policy administration)
  • Experience in gathering and documenting requirements and business process modeling (BPMN)
  • Knowledge of agile methods (Scrum, Kanban) and basic project management skills
  • Strong analytical skills, communication skills, and ability to successfully mediate between business and IT requirements