The commissioned service includes professional and technical consulting as well as activities for the further development and optimization of the NetSuite platform to meet the specific requirements of the system landscape. The goal is to both improve existing functionalities and implement new requirements. The scope of services consists of the following points:
- Analysis and implementation of requirements
- Professional consulting: Analysis of feature requests and improvement suggestions in the areas of billing, finance, and controlling with the aim of increasing the functionality and efficiency of NetSuite.
- Implementation: Implementation of specific customizations, for example:
- Expansion of the payment system: Introduction and configuration of new payment models.
- Product support: Customizing NetSuite to represent new products.
- Customer processes: Optimization of workflows to reflect individual customer requirements (e.g. special conditions or specific contract models).