Build and enhance data management in SQL Server for fixed-line and All-IP products, and integrate existing and new data sources from SQL Server/Oracle from CRM systems and workflow management systems
Develop a database in SQL that captures and consolidates data from different source systems (CRM and workflow systems)
Create and expand database reports in Tableau for daily reporting
Advise business units (e.g. Technology, Order Management) on data collection and management of customer data
Continuously optimize and establish the data management process and data quality for future projects