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2/3 Level Support in Salesforce (m/f/d)

Industry
Manufacturing
Area
Information Technology (IT)

Project info

  • Period
    05.08.2024 - 31.12.2024
  • Capacity
    from 90%
  • Daily rate
    800 - 950€
  • Location
    Düsseldorf, Germany
  • Languages
    • German
      (Advanced)
      ,
    • English
      (Advanced)
  • Remote
    from 95%

Description

A company is looking for an experienced 2nd/3rd level support specialist in Salesforce to support and optimize the existing platform. The role requires coverage during typical working hours and offers the possibility to work fully remote.

  • Support for resolving technical issues on the Salesforce platform.
  • Performing system customizations and optimizations.
  • Collaborating with various departments to improve system usage.
  • Providing technical support and training for end users.
  • Documenting processes and solutions.

Requirements

  • Extensive experience in 2nd/3rd level support, specifically in Salesforce.
  • Solid knowledge of Salesforce system administration and customization.
  • Strong problem-solving skills and analytical thinking.
  • Excellent communication skills in German.
  • Ability to work independently and remotely.