Maina K.
Cloud Support Engineer II (SVLS)
Experience
Feb 2024 - Aug 2024
7 monthsCloud Support Engineer II (SVLS)
Amazon Web Services
- In depth troubleshooting and infrastructure architecture guidance for customers facing a wide variety of issues using the AWS Serverless Lambda services, AWS API Gateway services, and the AWS Step Functions services.
- Troubleshooting, review and guidance of Identity and Access Management (IAM) policies for RBAC, ABAC and ACL granular permission policies for the various services, users and roles accessing Serverless resources for AWS clients.
- Managed technical communications with clients' technical teams, ensuring timely resolution of issues and maintaining high customer satisfaction.
Apr 2022 - Jan 2024
1 year 10 monthsSenior Software Engineer
Finplus Group
- Participated in all phases (analysis, development, test, devops) of the SDLC for new projects in a variety of roles.
- Development of USSD and web applications for banks, MFIs and FMCGs in Kenya, Uganda, Tanzania and South Africa hosted on AWS cloud.
- Design, implementation and securing of APIs for backend solutions.
- Design and implementation of a Rails engine that allows an administrator to grant permissions either by role (RBAC) or by user (UBAC) to allow for more granular access to various resources.
- Automate testing and deployment processes via CI/CD pipelines to reduce time spent in review and ensuring the pipeline and deployment complete in under 10 minutes.
- Planned sprints, retrospectives, sprint reviews to ensure active communication and optimal operations.
- Mentor junior developers, fostering growth and ensuring adherence to coding standards.
May 2018 - Mar 2022
3 years 11 monthsSoftware Engineer
Finplus Group
- Development of USSD and web applications for banks, MFIs and FMCGs in Kenya, Uganda, Tanzania and South Africa hosted on AWS cloud.
- Modularization of existing USSD applications code from a single module to independent modules dependent on functionality, increasing developer velocity.
- Design, implementation and securing of APIs for backend solutions.
- Increase unit test coverage from about 20% to 70%.
- Provided technical support for existing clients to ensure timely resolution of any technical issues.
- Development of automated Graylog configuration script to obscure any PII in order to protect client data.
Aug 2016 - Jun 2017
11 monthsAutonomous Drone
DewCIS Solutions Ltd
- Software development and circuit building of an autonomous drone with an on board Pi that flies to a location desired by a user based on GPS coordinates. The drone has the ability to deliver packages by landing and taking off at the desired location. It also uses external sensors to ensure that it doesn't deviate from the desired flight path. The use of the Pi allows for extended functionality based on a user's requirements.
Summary
Accomplished software engineer proffering extensive cloud monitoring, deployment and troubleshooting skills. Defined, built and maintained infrastructure using vendor-neutral and platform-specific tools. Organized and detail oriented with proven ability to work well within a team.
Languages
Swahili
NativeEnglish
AdvancedEducation
University of Alberta
Electrical Engineering, Biomedical · Electrical Engineering (Biomedical) · Edmonton, Canada
Certifications & licenses
Amazon Web Services Solutions Architect Associate
Amazon Web Services
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