Kushal D.

Enhancement and Enrichment Database Manager - IT

Mumbai, India

Experience

Jul 2024 - Aug 2025
1 year 2 months
United States

Enhancement and Enrichment Database Manager - IT

Apcer Life Sciences

  • Optimized a $500K database migration project by reducing manpower from 3 to 1 through SME-level technical leadership and governed entire migration project.
  • Architected pharmacovigilance and REMS software solutions valued at $30M and $50M respectively, enabling Apcer’s partnership with the Codex community and bridging integration between EHR and REMS systems.
  • Led vendor teams in strengthening product documentation, disaster recovery, business continuity, and UI/UX architecture.
  • Advised executive leadership on 3+ internal products and 5+ processes, guiding first-time audits and driving strategic investment in in-house development.
Nov 2022 - Jun 2024
1 year 8 months
United States

Enterprise Lead Technical Support Analyst

Civica Software Pvt Ltd.

  • Led and mentored 12–15 junior analysts, resolving 1,200+ backlog tickets across four project streams and eliminating key client bottlenecks.
  • Streamlined operations by removing project roadblocks and maximizing analyst productivity, resulting in a 30% improvement in code quality and a 20% reduction in errors in the task lifecycle.
  • Automated unit testing using Excel VBA, accelerating QA for both Indian and Australian teams.
  • Recognized with 17 peer awards and a monthly leadership award for outstanding contribution.
  • Selected from 100 peers to advise on a DB2 optimization project, driving cross-platform performance improvements through multidisciplinary expertise.
Jun 2021 - Nov 2022
1 year 6 months

Executive SQL Team Leader

Navaera Software

  • Optimized SQL quality for 40 Java developers by rewriting and tuning scripts.
  • Enhanced performance of 200+ queries, reducing latency from 5–7 seconds to under 1 second.
  • Advised leadership on database and server optimization, cutting latency across 5 key products used by 125 clients.
  • Achieved a 75% performance increase in one cycle through transformative SQL-driven improvements.
May 2016 - Jun 2021
5 years 2 months
United States

Client Delivery and Business Strategy Systems Analyst

Allscripts Pvt Ltd.

  • Optimized 100+ SQL procedures for a group of 25 hospitals, saving 3,000+ hours and 50% of internal SQL Server resources across Dev, QA, and Production environments.
  • Reduced maintenance for SSRS reports and SSIS packages by eliminating redundant code.
  • Enhanced 45 SSIS packages with environment variables, enabling seamless multi-environment deployment.
  • Honored with Solution Seeker, Community Builder, and 5-Year Dedication awards for excellence and impact.
Mar 2015 - Apr 2016
1 year 2 months

Modernization Software Engineer

Cybage Software

  • Improved code quality by converting legacy software to Visual C++ and NHibernate modern code.
  • Provided research and analysis reports to leadership, aiding in core decisions on legacy software modernization.
Dec 2012 - Jun 2014
1 year 7 months
India

Automation Maintenance Engineer at Mahagenco Thermal Power Plant

Gururaj Engineers

  • Increased performance of the wagon tippling plant by 125% and set a new record of 370 wagons in 24 hours.
  • Decreased average automation downtime by 50% to around 10 hours per month.
  • Secured a one-year contract extension with TRF Limited based on performance.

Summary

ENHANCEMENT AND ENRICHMENT DATABASE MANAGER - IT

Architected two software solutions valued at $30M and $50M respectively, enabling Apcer’s partnership with the Codex community and bridging integration between EHR and REMS systems. Led vendor teams in strengthening product documentation, disaster recovery, business continuity, and UI/UX architecture. Advised executive leadership on 3+ internal products and 5+ processes, guiding first-time audits and driving strategic investment in in-house development.

ENTERPRISE LEAD TECHNICAL SUPPORT ANALYST Led and Mentored 12–15 junior analysts, resolving 1,200+ backlog tickets across four project streams and eliminating key client bottlenecks. Streamlined operations by removing project roadblocks and maximizing analyst productivity which resulted in improving quality of code and overall performance by 30% and reduce errors in lifecycle of tasks by 20%.

Recognized with 17 peer awards and a monthly leadership award for outstanding contribution.

EXECUTIVE SQL TEAM LEADER Optimized SQL quality for 40 Java developers by rewriting and tuning scripts. Enhanced performance of 200+ queries, reducing latency from 5–7 seconds to under 1 second. Advised leadership on database and server optimization, cutting latency across 5 key products used by 125 clients. Earned a 75% performance hike in one cycle for transformative SQL-driven improvements.

CLIENT DELIVERY AND BUSINESS STRATEGY SYSTEMS ANALYST May’16 - Jun’21 Optimized 100+ SQL procedures written for group of 25 hospitals, saving 3,000+ hours and 50% internal resources of SQL Server across Dev, QA, and Production environments. Reduced maintenance for SSRS reports and SSIS packages by eliminating redundant code. Enhanced 45 SSIS packages with environment variables, enabling seamless multi-environment deployment. Honored with Solution Seeker, Community Builder, and 5-Year Dedication awards for excellence and impact. Mar’15 - Apr’16 MODERNIZATION SOFTWARE ENGINEER Improved quality of code by converting code from legacy software to Visual C++ and NHibernate modern code. Provided my research and analysis report to Lead which helped take core decsions on legacy software.

AUTOMATION MAINTENANCE ENGINEER AT MAHAGENCO THERMAL POWER PLANT (2nd largest thermal plant in India) Increased performance of wagon tippling plant by 125% and set a new record of 370 Wagons/24 hours. Decreased average downtime of automation by 50% to around 10 hours per month. Secured an additional 1 year contract with TRF Limited based on performance.

Languages

English
Native
Gujarati
Advanced
Hindi
Intermediate

Education

Oct 2014 - Jun 2015

C-DAC, VITA Mumbai

Post Graduate Diploma · Advanced Computing · Mumbai, India

Aug 2008 - Jun 2012

Sri Bhagwan Mahaveer Jain College of Engineering

Bachelor of Engineering · Electronics and Communication Engineering · India

Need a freelancer? Find your match in seconds.
Try FRATCH GPT
More actions